Epson Printer Offline

Epson printers showing an offline message on Windows 10 and Mac computers is not a good sign because it basically means that you can’t print your documents until the printer gets back online. There could be several reasons why the Epson printer is offline, but the most common include faulty hardware or outdated driver. When the printer’s driver becomes out-of-date, the printer stops printing and begins to show the ‘Offline’ message. In case of faulty hardware or obsolete technology, the only solution is to change the old printer with a new one.

Epson Printer is Offline on Mac

If you are using Epson printer on your Mac device and seeing ‘Printer says offline’ message, then here is how you can fix it:

Send a ping:

Connect your Mac device to the same network as your printer is, then try to ping the printer. If your MacBook pings successfully, then try to print a document. If the print comes out successfully, then that means the problem is resolved, otherwise move onto the next step.

Re-add the printer:

If the Epson printer still offline mode on a Mac computer, then you should disconnect the printer from the device. Here is how you can remove the printer from your Mac:

  1. Go to ‘System Utility’.
  2. Click the ‘Printer’ option.
  3. On the list, you will see ‘Epson Printer’, so click on it followed by pressing (-) icon given at the bottom.
  4. Wait until your printer is removed and then, click on (+) icon.
  5. Search for your printer now and once found, add it to your MacBook.

Update the driver of your Epson printer

In case, the ‘Offline printer’ problem continues to exist, then you will have to check the printer’s driver if it is up-to-date or not. If there is an update available for the driver, then you should get it as a printer offline fix.

Solution 1 – Disable ‘Use Printer Offline Windows 10’ feature on your Epson printer

  1. Press ‘Windows + R’ key simultaneously to invoke ‘Run’ dialog box.
  2. Enter ‘Control’ and then, press ‘Enter’.
  3. Click ‘Devices & Printers’ icons.
  4. When you see your printer, right-click on it to check what’s being printed.
  5. Click ‘Printer’ to ensure that there is no mark before the option labeled as ‘Use Printer Offline’. Then, click ‘Printer’ again, but make sure to enable the option that says ‘Set as Default Printer’.
  6. Finally, close the window and see if the printer is printing or not.

Solution 2 – Updating the driver of your Epson printer

An outdated driver can pose serious issues in the functioning of the Epson printer, including the problem of ‘Epson printer offline’. To update the driver of your Epson printer, you need to get in touch with experts.

Solution 3 – Reinstall your Epson printer

  1. On your computer, press the ‘Windows + R’ key on the keyboard at the same time to open the ‘Run’ dialog box.
  2. Enter ‘devmgmt.msc’ in the dialog box and press ‘Enter’.
  3. Right-click on ‘Epson printer’ in ‘Printer Queues’ followed by clicking ‘Uninstall’.
  4. Again, press the ‘Windows + R’ key at the same time to open the ‘Run’ box.
  5. Enter ‘Control’ followed by pressing the ‘Enter’ key.
  6. Click ‘Devices & Printers’ in large icons.
  7. Right-click on the empty area followed by clicking ‘Add a printer’.
  8. Now, click the option that says, “The printer I want is not listed’.
  9. Check the box corresponding to ‘Add a printer using TCP/IP address or hostname’ followed by clicking ‘Next’.
  10. Type in the IP address along with the port name of the printer. After that, click ‘Next’ to finish the reinstalling process of your printer.
  11. Now, restart your PC and then, check if the printer is working properly or not.

How to fix ‘Epson Windows 10 printer offline’ error?

  1. On your computer, go to ‘Start’, then ‘Settings’ and after that, ‘Devices’. In ‘Devices’, click ‘Printers and Scanners’.
  2. Right-click on your Epson printer on the list followed by selecting ‘See what is printing’ option.
  3. A window will pop up where you will have to select ‘Printer’ from the bar given at the top.
  4. Select ‘Use printer online’ from the drop-down menu.

Step 2- Cancel all pending printing jobs

  1. Right-click on your Epson printer on the list followed by selecting ‘See what is printing’ option.
  2. If there are any print jobs available, then cancel it by right-clicking on the job and selecting the ‘Cancel’ option.
  3. Select the option that says ‘Use Printer Online’ again.
  4. Restart the Epson printer and your computer if the problem is not fixed.

If you’ve tried all the steps yet not able to resolve the error, then you must contact experts as the last resort to solve the problem.